Top five measures in the sustainability program

Top five measures in the sustainability programs

Material topics Initiatives Measures Status 2016 Measure ends
Customer focus Ensuring the necessary quality and efficiency at the Munich Airport site Refining, operating, monitoring and coordinating Group-wide improvement processes (passenger satisfaction data, ASQ, dialog management, etc.) Ongoing Ongoing
Continuing and refining the quality and service offensive (5-star program) Ongoing Ongoing
Landside access and traffic development Improving rail access in the medium term Supporting the Neufahrner Kurve project Needs-based 2018
Supporting the planning approval process for the Erdinger Ringschluss (airport–Erding) Needs-based 2018
Improving rail access in the long term Ensuring the additional route 38 Munich–Mühldorf–Freilassing is part of the new Federal Transport Infrastructure Plan 75 % 2020